PoliciesPataskala, OH

Financial Policy

(Effective August 1, 2026)

Payment Options

Cash, Check, Money Order, Visa, MasterCard, American Express, Care Credit. Payment is due at the time service rendered unless prior financial arrangements have been made.

Dental Insurance

We must emphasize that as your dental care provider, our relationship is with you, our patient, not with your insurance company. Your insurance policy is a contract between you, your employer, and your insurance company.

Please understand that we will provide an insurance estimate to you, however, it is not guaranteed that your insurance will pay exactly as estimated. Your insurance company and your plan benefits will determine the amount paid. We will, of course, do all we can to make sure your estimate is as accurate as possible. If payment is not received or your claim is denied, you will be responsible for paying the full amount at that time. If you are paid by the insurance company instead of our practice, you then become responsible for the total account balance and payment would be expected immediately.

Many people are enrolled in group dental insurance programs offered by their employers. Often, they do not fully understand the purpose and terms of these plans. In fact, many equate dental benefits with medical benefits that provide full coverage for treatment, high benefit limits, co-payment for office visits and complete prescription drug coverage.

In reality, group dental plans are not dental insurance at all. They are something quite different and are more accurately described as dental assistance plans. Dental coverage is designed to defray only part of the cost for dental care and most often does not cover the treatment in full even when it is defined as “covered” under the plan.

How can this be? Most dental plans comprise three parts:

1. Routine/preventive care, which covers exams, cleanings, x-rays and sealants.
2. Basic services, which covers fillings, root canals and extractions.
3. Major services, which covers more expensive treatments, such as inlays and crowns.

Many dental plans also offer an orthodontic benefit that covers part of the cost for braces for children under the age of 19. Most plans do not cover the cost of adult orthodontics. If orthodontics is offered, the standard is 50% coverage to a lifetime maximum benefit of $1,000.